Privacy Policy
Last updated: [update date]. This page explains how SIA GREEN WOOD METAL receives and uses personal information when you visit the website, contact us or place an order.
1. Business and contact details
Business: SIA GREEN WOOD METAL.
Address: “Aplociņi”, Zaļenieku Parish, Jelgava Municipality, LV-3011, Latvia.
Email for privacy questions: [email protected].
2. Information we may receive
- Contact-form information, such as your name, email address, selected service and message.
- Information needed to handle an order, such as buyer contact details, ordered item, delivery details and related correspondence.
- Technical information about website use, such as device and browser details, pages visited and cookie or similar-tool data, where such tools are used.
Please do not include information in a message that is not needed to handle your enquiry or order.
3. How we use information
- To reply to enquiries and discuss services or individual projects.
- To receive, process and fulfil orders, communicate about them and provide customer support.
- To operate, protect and improve the website and online store.
- To understand website visits and advertising performance where analytics or advertising tools are active.
Applicable basis for each processing purpose: [state the applicable basis for each purpose].
4. Service providers and recipients
Where needed to operate the website, communicate with you or fulfil an order, information may be processed by website hosting and e-commerce platform providers, email providers, payment providers, delivery providers and technical service providers. Services used: [list the platform and service-provider names, including payment and delivery providers]. Analytics or advertising tools: [list tool names].
5. How long information is kept
We keep information for as long as needed for the relevant purpose and business records. Specific periods: [retention periods for enquiries, orders and analytics data].
6. Cookies and analytics
The website may use cookies and similar technologies to support its operation and, where enabled, to measure visits or advertising performance. Cookies and tracking tools used, their purposes and retention periods: [list cookie and tracking-tool names, purposes and periods]. You can review your cookie choices in the website's cookie notice.
7. Questions and requests about your information
Send questions or requests about your information to [email protected]. Tell us what information or action you are asking about and avoid sending more personal information than needed. We will review requests in line with the rules that apply.
8. Security and external websites
We take reasonable steps to protect information we receive. Links to external websites are operated independently, and their operators set their own privacy practices.
9. Changes to this policy
This policy may be updated when the website or use of information changes. The latest version will be available on this page. Last updated: [date].